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Login details for the help desk doesn’t work


I’m sorry that you can’t login into our help desk.

Here are some suggestions to possibly help with this situation:

1. Create an account: Have you created an account? Some people try to use their login details for our members area to login into the help desk. If that is the case here you must create a NEW account, with NEW account details in order to access this help desk. Login details for any other site will not work here.

2. Email Us: If you’ve created a NEW account here and still cannot access the site by clicking on the “forgot password” link, please email our support at: and they will manually reset your login details and get it working for you.

If you still have questions, please feel free to submit a ticket and we be able to assist you further.

Thank you.


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Article details
Article ID: 2
Category: Knowledgebase
Date added: 5-Feb-2016 3:28am
Views: 37
Rating (Votes): Article rated 3.2/5.0 (20)

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