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How do I reply to tickets?

Solution

In order to reply to a ticket you must login into our help desk using the details that you’ve created when registering to our help desk.

These are NOT login details you may have for one of our websites.

PLEASE NOTE: If you’ve received notification via email of your ticket status update, DO NOT reply to that email as it will go unanswered. You MUST login into our help desk in order to communicate with our team.
If you still have questions, please feel free to submit a ticket and our team will assist you further.

Thank you.

 

 
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Article details
Article ID: 1
Category: Knowledgebase
Date added: 5-Feb-2016 3:17am
Views: 29
Rating (Votes): Article rated 3.0/5.0 (14)

 
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